Mysteries of a lifetime

Sometimes I wonder why customers:

1. Have a hard time understanding that “waffle cone” is not a size
2. Put used taster spoons back in the cup of clean ones
3. Kill several trees by taking a mass of napkins bigger than their cones of concern
4. Always try to order based on scoops instead of size
5. Do not educate their children on the importance of holding their cones in an upright position 
6. Don't believe me when I tell them that larges are likely too big for their purposes
7. Don’t understand the difference between hard serve and soft serve and therefore try to order flavours like Chocolate Monkey, Bubble Bubble and Moose Tracks in soft serve. If you don’t know what soft serve is, please educate yourself here: http://en.wikipedia.org/wiki/Soft_serve . Humanity depends on it. 

These are all good questions, but none that will likely be answered in my days as an ice cream scooper. Oh, the beauty in the unknown.